The City of Swainsboro is excited to offer residents an easy and secure way to view, print and pay their water and utility bills online.
Starting January 31, 2012, the City ofSwainsboro, in partnership with Invoice Cloud, will begin accepting ACH debits/electronic checks (electronic fund transfer from your checking or savings account) and credit/debit card payments of bills. We feel that this service presents the best value for online presentment and payments for our residents as it offers premium security and ease of use. Our online bill presentment and payment solution provides residents with the following benefits:
- No signup cost
- Access, view and pay your utility bill online, at your convenience
- You can pay with electronic check or credit/debit card
- You have the option to pay immediately, schedule a payment, or sign up for Auto-Pay
Use of a credit/debit card or electronic check will incur a convenience fee. City ofSwainsbororeceives only your bill payment amount. Convenience fees cover various administrative costs associated with accepting payments and are non-refundable.
Convenience Fees for Utility Bills
The convenience fee when using a credit/debit is $3.95
The convenience fee when using an electronic check is $0.40.
The convenience fee amount is automatically calculated and is shown on the payment page before you submit your payment for processing. Convenience fees will appear as a separate charge from the bill amount on your bank or credit card statement.
If you need help using online bill pay or you have a question about your account, please call City Hall at (478) 237-7025.
If there is an error in the credit/debit card charge, please contact Invoice Cloud at (877) 256-8330 x2700.
